Do Your Employees Love Your Guests?
All to often, I have walked into a store to spend money and the response I have received was less than par for the experience. Read more
Why Expectations Make an Assume Out of You and Me
It’s morning, the sun is shining the weather is beautiful and you walk into a nearby McDonald’s. It’s time for a big breakfast. Read more
How to Motivate Business with the Correct Word Usage
ServiceThis is a huge fan of great customer service, communication and appreciation. In every moment of your business day you are always talking to customers and coworkers. Read more
Why is Appearance Important at Your Work?
It all started with a visit to a Walmart, at a check out line. The experience going through the check-out was less than average as I experienced a mumbling, bored, and frankly checked out cashier. Read more
Why is Quality Important in Every Aspect of Business?
Simply put, it trickles down and it effects everyone! From the big boss all the way down to the front line employees it reaches everyone. When you have a high quality experience, your guests that come through your doors to spend money appreciate it. Read more
100 posts – Milestones for Service This!
Service This is just at about 100 posts today. What do you think? Anything you would like to hear more about? Read more
Netflix Introduces a Change in Their Plans (WTF)
Yesterday was a very sad day for news. The big story that caused a huge backlash of comments from customers nation wide. I think that what they are doing is price gauging. Imagine going to the store to by something and overnight the price doubled. Netflix stated from the their blog that they are going to take the current $9.99 plan and split it into 2 different individual plans. Read more
3 Companies That Know the Saying “Every Customer, Every Time”
Customer service is a topic that is near and dear to ServiceThisBlog.com You might have read a past post about the how bad service affects you now will affect them in the long run. Read more
How Companies Act In This Economy Will Define Who They Really Are
As a paying customer, I expect to get what I pay for. Or at least even come 99 percent close to what I pay. There are so many times that I walk into a store these days I get much less than I have expected. Read more
Do Us All a Favor, Leave Now!
If you are working in a job that you do not like I have a couple of reasons why that job is not for you. You must leave as soon as you can, for both yourself and the business. Read more
